ePAY Overview
ePAY Partnerships: More Options and Services
About ePAY
ePAY is a full-service electronic payment program specifically designed for Illinois governments, enabling them to quickly and securely receive funds through convenient, customized payment channels that offer constituents easier, faster payment options for fees 24 hours a day, seven days a week. Learn more about ePAY online.
As of January 2026, ePAY Participants Include:
| 40 State Agencies | 18 Universities/Colleges |
| 31 County Agencies | 78 Libraries & Library Districts |
| 212 Cities & Villages | 3 Parks & Rec Facilities |
| 19 Water/Sewer Districts | 5 Public Transportation |
| 10 Soil & Water Conservation Districts | 31 Public Health & Safety |
| 87 Schools and Board of Education Offices | 6 Townships |
ePAY Training Resources
As part of our commitment to providing participants with the training and tools to navigate ePAY services, we offer online tutorials to help you perform key admin functions, including reporting, refunds, voids, processing manual payments, and more.
For current ePAY participants, please review our training videos for more information about ePAY services and reporting.
New Participant – Get Started
Ready to enhance your constituents’ payment experience? Click here to learn more information about ePAY benefits and pricing.
PCI Compliance
It is our commitment to participants to ensure that the software and services used to process transactions are compliant with the PCI Security Standards Council’s standards. Both ePAY and our processors are certified annually as “PCI Compliant,” with all required scanning completed by an Approved Scanning Vendor (“ASV”). This includes an audit of our ePAY e-commerce application, which helps remove the burden of e-commerce PCI validation for our participants.
In line with industry best practices, our online solutions offer transparency to your constituents. When they click away from your website to our secure hosted page, they are notified. This, in turn, helps lessen your PCI burden to the lowest level possible for e-commerce. Learn More PCI compliance (Payment Card Industry Data Security Standard).
Developer
To meet the needs of ePAY participants, we work with various software vendors to set up integrations to ePAY payment solutions. Learn more about integrations and the options available.
Customer Support
With a dedicated help desk available 24/7 via our toll-free number and an online ticketing portal, we are committed to resolving issues as quickly as possible. For general questions, please email us at illinoisepay@illinoistreasurer.gov.