Contact the ePAY Team

The Illinois State Treasurer’s office is here to help. Whether you need help with enrollment, account updates, payment processing, reporting, or technical support, you can use this page to quickly find the right ePAY contact information and resources.
Resources
- ePay Agreement
- ePAY Settlement Account Online Access Guide
- Frequently Asked Questions
- Glossary
- 2026 Holiday Schedule
Ready to get started with ePAY?
New customers should fill out our online form, and someone will get back to you within one business day.
Customer Support
ePAY Illinois State Treasurer’s Office
- Email: illinoisepay@illinoistreasurer.gov
- Phone: 855-226-7337
- Online: ePAY ticketing Portal
