ePAY Overview

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Introducing the New ePAY Partnerships: More Options and Service


ePAY is a full-service electronic payment program specifically designed for Illinois governments so they can quickly and securely receive monies through convenient, customized payment channels that offer constituents easier, faster payment choices to pay fees 24 hours a day, seven days a week. Learn more here.


ePAY Participants Include:

39 State Agencies 14 Universities/Colleges
36 County Agencies 70 Libraries & Library Districts
189 Cities & Villages 10 Parks and Rec Facilities
22 Water/Sewer Districts 6 Public Transportation
4 Soil & Water Conservation Districts 12 Public Health & Safety
112 Schools and Board of Education Offices


ePAY is undergoing an innovative transformation to offer existing participants enhanced pricing, settlement options, technology and security. The below diagram illustrates the process existing participants will need to undergo in order to connect to the new payments platform. Learn more here.


The Transition Guide includes information regarding the benefits of the new program, options and additional resources that are available for you.

Conversion Workflow


Ready to enhance your constituents’ payment experience? Click here to learn more information about ePAY benefits and pricing.


It is our commitment to participants to ensure the software and services used for processing transactions is compliant with standards established by the PCI Security Standards Council. Both ePAY and our processors are certified annually as “PCI Complaint” with all the necessary scanning completed by an Approved Scanning Vendor (“ASV”). This includes an audit of our ePAY e-commerce application that helps remove the burden for e-commerce PCI validation from our participants.


In line with industry best practices, our online solutions offer transparency to your constituents, when they click away from your website over to our secure hosted page they are notified that they are doing so. This in turn helps lessen your PCI burden to the lowest level possible for e-commerce.


To meet the needs of ePAY participants we work with various software vendors to set up integrations to ePAY payment solutions. Learn more about the options available.


With a dedicated help desk and 24/7 after hours support we are able to resolve 95% of all issues within 1 business day. Learn more here.


ePAY Frequently Asked Questions

ePAY Terms Glossary

General Industry Terms Glossary

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