ePAY Terms Glossary

 

ePAY Terms Glossary

Term Definition
Act (State Treasurer Act – 15 ILCS 505) Illinois law that gives the State Treasurer authority to run programs like ePAY and sets key requirements.
Applicant A public agency that has submitted an enrollment request for ePAY but is not yet approved.
Authorized Bank Contact A person the agency designates to view account balances and transactions (read-only access).
Authorized Bank Signer A person the agency authorizes to open, close, or change the agency’s bank accounts.
Constituent A resident, business, or other payer who uses ePAY to make a payment or donation to a participating public agency.
Custodian The organization that holds and safeguards funds or investments on behalf of an account or program.
Enrollment Form The online form in the ePAY Portal used to collect the information needed to enroll a public agency in ePAY.
ePAY The Illinois Treasurer’s electronic payment program that lets public agencies accept credit/debit card and electronic check (ACH) payments.
ePAY Administrative Rules Rules created under the State Treasurer Act that explain how ePAY works, including responsibilities, fees, enrollment, and termination.
ePAY Agreement The participation agreement that lists the Treasurer’s terms and conditions for using ePAY.
ePAY Dashboard A secure, permission-based website used to view reports and manage transactions (like payments, voids, and refunds). Some features may also be available to constituents to view their payment history.
ePAY Portal The Treasurer’s online portal used to enroll in ePAY and, after enrollment, to submit and track service requests through an online ticket system.
Fully Hosted Site A payment website hosted by the processor where payment entry and processing happen on the processor’s pages, which can reduce the agency’s PCI burden. It can also connect to third‑party software for validation and for sending transaction data back.
Illinois National Bank (INB) The Treasurer-designated bank that can receive ePAY settlement funds when an agency chooses to fund The Illinois Funds. INB can automatically sweep funds above a set target balance into the agency’s Illinois Funds account each day.
Global Payments The payment processor selected by the Illinois Treasurer to provide ePAY processing services.
Global Payments Merchant Application & Agreement (MAA) The processor agreement that lists processing fees and the processor’s terms and conditions for ePAY participation.
Local-Held Funding Authority that allows certain State agencies to keep their funds in their own bank account (a demand deposit account) at a financial institution, when permitted by law.
MAGIC Processing Platform Global Payments’s web-based system for running payments and viewing reports. It supports online payments, a virtual terminal, phone payments (IVR), mail/phone orders, point-of-sale, mobile, and recurring payments. It also supports integrations through an API.
Participant A public agency that the Treasurer has approved and enrolled in ePAY.
Payment Card Industry Data Security Standard (PCI DSS) A set of security requirements for any organization that accepts, processes, stores, or transmits card payments. Participants must complete PCI compliance steps each year.
Payment Redirect An integration where the payer starts on the agency’s site, then is sent to the processor’s secure page to enter payment details and complete the transaction, and then returns to the agency’s site after payment.
Primary Contact The main person at the agency responsible for setting up and managing the agency’s day-to-day ePAY processing.
Principal A person authorized by the agency (or by law) to sign contracts and agreements on the agency’s behalf.
Public Agency An Illinois state agency or unit of local government (such as a county, municipality, or special district) that is eligible to participate in ePAY.
Semi‑Integrated POS A point‑of‑sale setup where the POS device communicates with the processor’s system in real time for authorization and reporting. It can also capture customer contact information for receipts and communications.
Settlement Bank Account The bank account where processed payment funds are deposited (settled) after transactions are completed.
PCI Portal Services (Trustwave) Online tools that support PCI compliance tasks such as validation, tracking, reporting, and access to help resources. ePAY participants are enrolled in basic portal services at no cost.
State‑Held Funding Authority that allows the Treasurer’s Office to establish bank accounts (demand deposit accounts) for holding program funds, when permitted by statute.
The Chicago Lighthouse A Chicago-based nonprofit that provides first-line customer support for ePAY through a toll-free help desk.
The Illinois Funds The Treasurer’s local government investment pool (LGIP). Agencies can invest public funds in a pooled account designed for safety, liquidity, and a competitive return.
The Illinois Funds Account An agency’s account in The Illinois Funds. ePAY participants can choose to have payment funds deposited into this account.
Trustwave A cybersecurity company that provides PCI compliance tools and support services used by ePAY.
U.S. Bancorp Fund Services (USBFS) The Treasurer-designated custodian and account services provider for The Illinois Funds.

 

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