ePAY Overview: PCI Compliance
Introducing the New ePAY Partnerships: More Options and Service
About ePAY
ePAY is a full-service electronic payment program specifically designed for Illinois governments, enabling them to quickly and securely receive funds through convenient, customized payment channels that offer constituents easier, faster payment options for fees 24 hours a day, seven days a week. Learn more about ePay Processing Agreements.
As of January 2024, ePAY Participants Include:
| 38 State Agencies | 18 Universities/Colleges |
| 31 County Agencies | 68 Libraries & Library Districts |
| 194 Cities & Villages | 6 Parks & Rec Facilities |
| 18 Water/Sewer Districts | 7 Public Transportation |
| 7 Soil & Water Conservation Districts | 22 Public Health & Safety |
| 92 Schools and Board of Education Offices | 3 Townships |
Training Resources
As part of our commitment to providing participants with the training and tools to navigate ePAY services, we offer online tutorials to help you perform admin functions, including reporting, refunds, voids, processing manual payments, and more.
New Participant? Get Started
Ready to enhance your constituents’ payment experience? Learn more information about ePAY benefits and pricing, or read over our New Participant Onboarding Checklist.
PCI Compliance
It is our commitment to participants to ensure that the software and services used to process transactions are compliant with the PCI Security Standards Council’s standards. Both ePAY and our processors are certified annually as “PCI Compliant,” with all required scanning completed by an Approved Scanning Vendor (“ASV”). This includes an audit of our ePAY e-commerce application that helps remove the burden of e-commerce PCI validation from our participants.
In line with industry best practices, our online solutions offer transparency to your constituents, when they click away from your website over to our secure hosted page they are notified that they are doing so. This, in turn, helps lessen your PCI burden to the lowest level possible for e-commerce. Learn More Here
Developer
To meet the needs of ePAY participants, we work with various software vendors to set up integrations to ePAY payment solutions. Learn more about the options available.
Customer Support
With a dedicated help desk available 24/7 via our toll-free number and an online ticketing portal, we are committed to resolving issues as quickly as possible. Learn more here.
Additional Resources
ePAY Frequently Asked Questions