ePAY Overview

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Introducing the New ePAY Partnerships: More Options and Service

ABOUT ePAY

ePAY is a full-service electronic payment program specifically designed for Illinois governments so they can quickly and securely receive monies through convenient, customized payment channels that offer constituents easier, faster payment choices to pay fees 24 hours a day, seven days a week. Learn more here.

 

ePAY Demographics

CONVERSION PROCESS

ePAY is undergoing an innovative transformation to offer existing participants enhanced pricing, settlement options, technology and security. The below diagram illustrates the process existing participants will need to undergo in order to connect to the new payments platform. Learn more here.

Conversion Workflow

NEW PARTICIPANT - GET STARTED

Ready to enhance your constituents’ payment experience? Click here to learn more information about ePAY benefits and pricing.


DEVELOPER

To meet the needs of ePAY participants we work with various software vendors to set up integrations to ePAY payment solutions. Learn more about the options available.


CUSTOMER SUPPORT

With a dedicated help desk and 24/7 after hours support we are able to resolve 95% of all issues within 1 business day. Learn more here.


ADDITIONAL RESOURCES

ePAY Frequently Asked Questions

ePAY Terms Glossary

General Industry Terms Glossary

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