Privacy Statement

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Introduction: The Illinois State Treasurer's Office has a strong commitment to providing excellent service to all of our constituents, including respecting their concerns about privacy. We understand that visitors to our website may have questions about whether and how this website collects and uses information. This Privacy Policy only applies to information collected online at www.illinoisepay.com.

 

Personal information collected online: When you choose to make a payment through illinoisepay.com, we may ask for your name, address, phone number, email address and other personal information to fulfill and track your payment. For purposes of billing, you will need to provide your credit card type, number, expiration date and billing address for the card. This information is transferred over a Secured Sockets Layer (SSL) line, provided you are using a SSL enabled browser such as Microsoft Internet Explorer or Netscape Navigator. This ensures that your information is encrypted as it travels over the Internet. This secure mode is enabled before any such information is transmitted from your computer. You will know you are in a secure mode when the padlock icon in the lower right-hand or left-hand corner of the computer screen appears in the locked position. In addition, when accessing a secure server, the first characters of the site address will change from "http" to "https". After information reaches our server, appropriate security measures are applied to protect sensitive information. The Treasurer's Office does not store any credit card information on their server.

 

Internet Protocol (IP) Address:  An IP address is a number assigned to your computer for accessing the Internet. When users request a page from our site, our servers log the user's current IP address. We use IP addresses to help diagnose problems. We do not link IP addresses to any personal information about you.

 

Cookies: "Cookies" are small text files that a website stores on a user's computer. Cookies enable a website to keep track of a user's preferences and activities relating to that website. When you use our website, cookies will be stored on your computer's hard drive. If you do not wish to receive these cookies, you may set your browser to reject the cookies, although doing so may affect your ability to perform certain transactions on our website.

 

Third Parties: We do not rent, sell, share or exchange your name or other personally identifiable information to third-party companies for their marketing purposes. However, part of the services provided via our website may be provided by other government agencies or companies with which the Illinois State Treasurer's Office has a contractual or statutory relationship. For example, we use companies to verify and process credit card transactions. In such cases, the Illinois State Treasurer's Office may provide collected information to these government agencies or companies. These third-parties are not authorized to use your information for any reason other than to perform their contractually assigned functions and they shall abide by the standards of this Privacy Policy and applicable law.

 

Security: Illinoisepay.com makes all reasonable attempts to safe-guard your information. Moreover, when conducting financial transactions over the Internet (whether home-based, wireless, or at a public terminal), each individual can take additional steps to help protect their information and further reduce the likelihood of a security incident from occurring. These steps include, but are not limited to, maintaining a secure firewall, utilizing anti-virus/anti-spyware software, keeping your software (such as operating system, web browser, and anti-virus/anti-spyware) up to date, and clearing out a browser's cache.

 

Privacy Policy Changes: In the future, we may need to change the privacy policy for www.illinoisepay.com. All changes will be made here so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone.

 

How to Contact Us: If you have any questions about your transaction, this privacy policy, or privacy concerns with our website, please send an email to customerservice@illinoisepay.com.